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GN Holidays Terms & Conditions

RAIL TRAVEL ADVICE & IMPORTANT INFORMATION:

AFTERNOON DEPARTURES: Departures from London are always after midday, but check-in can be mid-to-late morning depending on the exact train departure time, confirmed to us 8 weeks before travel. Please bear this in mind when planning your journey to St Pancras. An overnight stay at a nearby hotel prior to travel may be worth considering - call for information.

FITNESS TO TRAVEL: Train travel is a relaxing and enjoyable feature of our holidays. However, at times it can be physically demanding as you will be required to move your luggage on and off trains and between platforms and transfer vehicles. Where overnight or main hotels are less than150 metres (approx) from the station, no transportation or luggage assistance will be provided. Our tour manager will not be able to provide physical assistance with luggage and boarding.

We must stress that these holidays are   NOT SUITABLE   for mobility scooter, wheelchair or walking frame users.

PLEASE HELP US TO HELP YOU: All clients MUST inform GN Holidays of any mobility limitations and/or health issues at time of booking so we can advise if the holiday is suitable. Where undisclosed information subsequently causes you and/or us any problems during the holiday, you alone will be liable and responsible for any expenses incurred and arrangements needed to resolve the problems.

REFUSED TRAVEL: We reserve the right to refuse travel at check-in to anyone who, in our opinion, is not fit to undertake the journey.

LUGGAGE RECOMMENDATIONS: There are no actual luggage weight restrictions imposed by the rail companies. However, for your comfort and convenience we recommend you limit your luggage to the following: ONE main suitcase/holdall with built in wheels weighing no more than 15 to 20kgs per person - Plus ONE small shoulder bag/holdall per person.